FAQ

Where do you ship?

We ship to addresses in the United States.

How much is shipping?

Standard US shipping is free on orders of $49 or more, and $4.99 on orders under $49. Delivery usually takes 6 to 14 business days. You'll see the exact amount at checkout before you pay.

How long will delivery take?

Our products ship from our suppliers' warehouses, which can be in the US or overseas, so delivery times vary by item. Each product page shows its estimated delivery time, and we email you a tracking link as soon as your order ships.

Can I return something?

Yes. You can return most items within 30 days of delivery. Email us first with your order number and we'll send you instructions. See our Return and refund policy for details.

My order arrived damaged or wrong. What now?

Email us within 30 days of delivery with your order number and a photo. We'll send a replacement or refund you at no cost to you.

Can I change or cancel my order?

Yes, as long as it hasn't shipped yet. Email us as soon as possible with your order number.

How do I contact you?

Email samvira.ai@gmail.com or use our contact page. We reply within one business day, Monday to Friday.